1. Purpose
As a global healthcare company that provides precision technology products and services, such as digital and cloud-based products and software, PHC Group strives to improve product security and reduce the potential for disruptions caused by unauthorized access of our products. This unified policy across group companies describes our efforts to deliver products and services that adhere to international standards and industry regulations. This includes how we respond in the event of a security incident.
2. Systematic Product Security Measures
(1) Global Monitoring & Incident Response
• PHC Group has implemented a global monitoring system to support prompt action and detailed impact assessment in the event of a security incident.
• PHC Group periodically reviews and adjusts processes as needed, analyzes customer feedback, and implements effective and proactive recurrence prevention measures.
(2) Employee Training
• PHC Group provide regular training for relevant employees so they have knowledge and awareness of the importance of product security, product standards and how to recognize and respond to potential threats.
(3) Product Security Standards
• PHC Group’s product security standards incorporate relevant international regulations. These standards are regularly reviewed and adjusted to address potential emerging industry needs or security threats.
3. Technical Product Security Measures
• In addition to maintaining and enforcing product security standards, PHC Group seeks to minimize security risks by incorporating product security considerations from product planning to development. PHC Group also monitors for potential vulnerabilities in our products and third-party software used in our products, and uses the results to inform the development of updates and countermeasures.
4. Provision of Product Security Information
• PHC Group provides relevant product security information to customers through regular points of contact, addressing security risks and supporting the ongoing use of our products.
5. Future Enhancement for Safety and Security of Healthcare
• PHC Group will maintain and enhance the safety and security of our products based on this policy.
• Through these initiatives, PHC Group will strive to enhance customer satisfaction and advance our mission of contributing to better healthcare for people around world.